Fuego: A Resource Emergency App for Immigrants
Defending Rights.
Fuego was created to address a critical need in immigrant communities: quick, reliable access to resources and emergency help during ICE raids.
Our four-person UX team spent three weeks creating a website and companion app to quickly connect users with legal aid, rights information, and rapid response networks—securely and in their language.
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Fuego
🔥 Fuego
Meet Maria.
Immigrant, Head of Household
Dallas, TX
Age 46
🔸 Maria recently downloaded Fuego and uses it to access emergency resources.
🔸 She confirms her rights and verifies a warrant when faced with unexpected officers.
🔸 After the incident, she plans to teach her daughter how to use Fuego.
“I wanted to make a home and a better future for my kids.
I don’t feel safe anymore.”
SOLUTION
Fuego gives users real-time access to emergency resources and trusted contacts with the tap of a button. It also helps verify official documents and guides users to assert their rights safely during high-risk encounters.
Insights & Summary
🔸 Safety Protocols: Provide customizable emergency plans and checklists for users to prepare for high-risk situations.
🔸 Training Modules: Offer scenario-based guidance on asserting rights, verifying documents, and contacting trusted support safely.
Design Clarity – needs more user testing:
🔸 Ensure accessible, legible text and icons for quick use during stressful or urgent moments.
🔸 Continue testing layout organization to make emergency buttons, contact features, and document scanners intuitive for all users.